How Do I Check My Card Application Record and Status in Telegram Wallet?

You can use Telegram Wallet to check submitted card applications, review results, card opening status, and physical card delivery progress.

 

1. Open THPay Telegram Wallet.

2. Tap [Credit Card].

3. Tap [Card Application Records].

4. Select the application you want to review.

5. Check the card type, submission time, and current status.

6. Open the record and go to [Card Progress].

7. Review the update time and information for each stage.

 

 

1. Application Submitted

2. Review Approved

3. Card Opened

4. Card Production

5. Shipped

6. Delivered

 

Once the status changes to [Shipped], the tracking number will be shown on the page.

 

A virtual card does not include card production, shipping, or delivery stages. Once the review and card opening are completed, you can use the card as instructed on the page.

 

• Additional Information Required

• Review Rejected

• Review Not Approved

• Card Opening Failed

• Application Submission Failed

 

If an exception status appears, review the reason shown on the page and provide the requested information or contact customer support.

 

1. Where can I find my card application records?

Open [Credit Card], then tap [Card Application Records].

 

2. Why does a virtual card not show delivery progress?

A virtual card does not require production or shipping, so production, shipping, and delivery statuses are not displayed.

 

3. Where can I find the tracking number after a physical card is shipped?

Open the relevant application record and check [Card Progress]. The tracking number is displayed under the [Shipped] status.

 

4. Can I apply again if the review is not approved?

Check the reason first. If additional information is required, submit the requested information and continue according to the on-screen instructions.

 

5. Does card opening failure mean I can never apply again?

Not necessarily. Whether you can reapply depends on the reason for the failure and the current application rules.

 

• You submitted an application but cannot find the application record.

• The status has not changed for an unusually long time.

• The tracking number cannot be found or checked.

• The page requests additional information but does not provide a submission option.

• The review result does not match the information you submitted.