Help CenterIf you suspect you have received a phishing email, encountered a scam, or noticed someone impersonating THPay, take the following actions immediately:
Report suspicious emails or messages:
1.Visit the “Official Verification Channel” page on THPay’s website to submit the .eml file of suspicious emails or related evidence, such as social media screenshots.
2.THPay’s security team will regularly review and address reports to help protect users.
Contact official support:
1.Submit inquiries through the support portal on THPay’s official website or app.
2.Provide detailed information, including the scammer’s contact details, fake addresses, or website URLs.
Protect your account:
1.If you suspect your account has been compromised, change your password, enable 2FA, or freeze your account immediately.
2.Contact THPay support for further assistance.