How Do I Set or Reset a THPay Card PIN in Telegram Wallet?

A THPay card PIN is a six-digit number. For a physical card, the same PIN is used as the ATM/POS PIN and the card payment PIN. For a virtual card, the PIN is mainly used for card payments and related security verification.

 

 

1. Open THPay Telegram Wallet.

2. Tap [Credit Card].

3. Select the card for which you want to set or reset the PIN.

4. Tap [Password Settings].

5. Complete the required identity and security verification.

6. Enter a new six-digit PIN.

7. Enter the same PIN again.

8. Confirm that both entries match.

9. The process is complete when the page confirms that the PIN was set or reset successfully.

 

 

• The PIN must contain six digits.

• Avoid sequences of three or more consecutive digits.

• Avoid repeated digit combinations.

• Do not use your date of birth, the last six digits of your mobile number, or other easily guessed numbers.

• Both PIN entries must match.

• Final acceptance is subject to the system validation result.

 

 

• Do not disclose your card PIN to anyone.

• Do not send the PIN through chat, email, or group messages.

• THPay customer support will never ask for your card PIN.

• Cover the keypad when entering the PIN at an ATM or POS terminal.

• If you suspect the PIN has been exposed, lock the card and reset the PIN immediately.

 

 

1. How many digits does the card PIN contain?

The card PIN contains six digits.

 

2. Is the physical card ATM PIN the same as the card payment PIN?

Yes. The same six-digit card PIN is used.

 

3. Why can’t I set the new PIN?

The PIN may contain consecutive digits, repeated digits, an incorrect number of digits, or the two entries may not match.

 

4. Can I reset the PIN if I do not remember the old PIN?

Yes. Open [Password Settings], complete the required security verification, and set a new PIN.

 

5. When does the new PIN take effect?

The new PIN takes effect once the page confirms that the reset was successful.

 

 

• You cannot open [Password Settings].

• You cannot complete the security verification.

• The page confirms success, but the new PIN does not work.

• The system continues to report a PIN rule error after repeated attempts.

• You believe the card PIN has been exposed.