How Do I View THPay Card Transactions in Telegram Wallet?

The [Transactions] function in Telegram Wallet is used to view card transaction records. It is not a monthly bank statement or a downloadable PDF statement.

Steps

1. Open THPay Telegram Wallet.

2. Tap [Credit Card].

3. Select the card you want to review.

4. Tap [Transactions].

5. If required, select the currency you want to review.

6. Select a transaction category, such as All, Purchases, Refunds, or another category available on the page.

7. Open a transaction to view its amount, currency, status, and time.

Information That May Be Displayed

• Transaction type

• Transaction amount

• Transaction currency

• Current status

• Transaction time

The actual fields displayed are subject to the information shown in Telegram Wallet.

Common Transaction Statuses

• Processing

• Successful or Completed

• Failed

• Refunded

• Reversed

The exact status wording is subject to the page display.

Frequently Asked Questions

1. Is [Transactions] a monthly credit card statement?

No. This function is mainly used to view card transaction records.

2. Can I download a PDF statement?

This article does not cover PDF statement downloads. Whether the function is available depends on the current page features.

3. Why does a transaction remain in processing status?

Some transactions require the merchant to complete confirmation or settlement. The status may take time to update.

4. Why is a refund not shown immediately?

A refund must be initiated by the merchant and processed through the relevant transaction flow. Processing time may vary by merchant and transaction.

5. Why can’t I find a transaction?

Check the selected card, currency, transaction category, and search range.

Contact Customer Support If

• You notice a transaction you did not make.

• The transaction amount or currency is incorrect.

• Funds were deducted, but the transaction does not appear in the record.

• The merchant confirmed a refund, but the record has not updated for an unusually long time.

• The same transaction was charged more than once.

• The transaction status is clearly abnormal.