Help CenterThis process helps verify your legal identity, strengthen account security, and support THPay in meeting applicable financial requirements in the regions where it operates.
Why identity verification is required:
- Security protection: Helps protect your account and reduce the risk of identity theft or unauthorized use.
- Risk prevention: Helps prevent illegal activities such as money laundering and fraud.
- Compliance requirements: Helps the platform meet applicable financial requirements.
Information you need to provide:
- Legal full name
- Date of birth
- A valid government-issued ID, such as a passport, national ID card, or driver’s license
Note: Depending on your region or account activity, we may ask you to provide additional documents to help keep your account secure.