Help CenterTHPay services are not available in certain countries or regions due to local regulatory requirements, international sanctions, and platform compliance policies.
These restrictions apply based on country or region requirements and are not a personal assessment of any individual user. They help us maintain a secure, compliant, and reliable platform for all THPay users.
Restricted Countries or Regions
Users from restricted countries or regions will not be able to complete identity verification or use THPay services.
Please refer to the latest restricted country or region list shown in the Countries list
Important Notes
- Service availability may depend on your nationality, country of residence, identity document, or current location.
- If your country or region is restricted, THPay may be unable to provide registration, KYC, wallet, card, or payment services.
- The restricted country or region list may be updated from time to time based on regulatory, sanctions, and compliance requirements.
- THPay is continuously working to expand service availability where legally and operationally possible.
- Any major updates will be shared through in-app announcements, official emails, or the THPay Help Center.
Need more help?
If you believe your country or region is supported but you are unable to complete registration or KYC, please contact THPay Support for assistance.