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<p>To help protect your account security, your THPay account may be temporarily locked if you enter the wrong password or verification code 3 consecutive times. A prompt will be displayed on the page when this happens.</p>
<p>Your account will be automatically unlocked after <strong>30 minutes.</strong> During this period, please avoid making further login or verification attempts in the App.</p>
<p>Your THPay Card will remain available and can continue to be used for transactions as normal.</p>
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To help protect your account security, your THPay account may be temporarily locked if you enter the wrong password or verification code 3 consecutive times. A prompt will be displayed on the page when this happens.

Your account will be automatically unlocked after 30 minutes. During this period, please avoid making further login or verification attempts in the App.

Your THPay Card will remain available and can continue to be used for transactions as normal.

What Should I Do If My Account Is Locked?

What Actions May Lead to Account or Card Restrictions?

How Do I Remove Account or Card Restrictions?

Will THPay Ask for Your Password, Verification Code, or Private Key?