Why Am I Having Trouble Paying at Certain Terminals?

THPay issues Mastercard and Visa cards. However, some merchants may not be able to accept your card for the following reasons:

1. The merchant may not support Mastercard or Visa payments.

2. Some payment channels may block Mastercard or Visa transactions for security reasons.

3. THPay may restrict certain transactions to help protect your account security.
   
   

You can try the following steps:

1. Confirm whether the merchant accepts Mastercard or Visa cards.

2. Check whether your card is locked.

3. Contact THPay Customer Support to confirm whether there are any restrictions on your account.

4. Try linking your THPay card to a third-party digital wallet service and complete the payment through that wallet.