Help CenterTHPay issues Mastercard and Visa cards, which can usually be used at most payment terminals. However, payments may fail for the following reasons:
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The terminal, such as a POS machine or ATM, may not support Mastercard or Visa payments.
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Some older or outdated terminals may not support the latest Mastercard or Visa card technology.
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THPay may block certain transactions for security reasons.
You can try the following steps:
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Confirm with the merchant whether Mastercard or Visa payments are accepted.
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Contact THPay Customer Support to check whether there are any restrictions on your card.
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Try linking your THPay card to a third-party digital wallet or payment service for more flexible payment options.