Why Can’t I Use My Prestige Card or Exclusive Card?

THPay is currently carrying out maintenance on the currency exchange functionality of the Prestige Card and Exclusive Card.

During the maintenance period, users are temporarily unable to exchange funds into these cards. As new funds cannot be transferred to the card balance, the Prestige Card and Exclusive Card are temporarily unavailable for new card payments.

The maintenance is expected to last approximately one month. The actual completion date may be adjusted depending on the maintenance progress.

Please do not repeatedly submit currency exchange or card payment requests during the maintenance period.

For the latest updates, please refer to THPay’s official announcements.