Why Do I See an "Email Already Exists" ?

1 min. readlast update: 07.02.2026

If you see the message "email already exists" during registration, it means that the email address is already linked to a THPay account.

If you are unsure, you can try the following methods:

1. Log in directly. You may have already registered an account. Please switch to the login page and log in using this email address.

2. Reset your password. If you have forgotten your password, please click [Forgot Password] on the login page to reset it.

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