Has My Prestige Card or Exclusive Card Been Cancelled?

No.

The current maintenance does not mean that your Prestige Card or Exclusive Card has been cancelled.

Your existing card will remain in your THPay account. The maintenance only affects the ability to exchange funds into the card and make new card payments.

Please refer to the card status displayed in your THPay account.

If your card is no longer visible in your account, or the card status is displayed as cancelled or closed, please contact THPay Customer Support for further assistance.

For complete information, please refer to the Visa Card Exchange Maintenance Notice.